SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Karmaluscious (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://karmaluscious.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
first class item and service!
Everything came quickly, thank you, I am really happy.
Product same as the description, arrived before the deadline, well packed, recommend.
Same as the picture, good quality, right size and very fast shipping
Good quality and helpful store.
I guess the seller has kindly set the cheapest price for Women’s Soft Professional Makeup Brush Set 12 Pcs. And the quality is more than great!
That is a really good price for Women’s Soft Professional Makeup Brush Set 12 Pcs. Glad I found this store.
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met!
a great one. highly recommend
happy with the :-)
very beautiful. great quality for such price.
excellent product! no problems with delivery. color is exactly that I needed. thank you :)
Great processing time, no complaints! Highly recommended!!
just the right one for me
Women’s Soft Professional Makeup Brush Set 12 Pcs reviews indicate it's a fairly good item. totally agree, i am happy with the purchase
New Women’s Soft Professional Makeup Brush Set 12 Pcs has an astonishing quality. I've checked ot alread :-)
Women’s Soft Professional Makeup Brush Set 12 Pcs is worth its price. can recommend it without hesitation
the quality is fine, and the store is a great. recommend this
For such a cheap Women’s Soft Professional Makeup Brush Set 12 Pcs, discount isn't even necessary
Product exactly as described! Thank you very much!
everything is good! Thank you!
Lovely product, beautiful design! I love it! Arrived pretty quickly. I am very satisfied.
very, very good one! thanks for my !
reviews are great, so I risked to order from this shop. Fortunately quality was really good + it arrived before the deadline.
looks damn cool!! LOVE IT! thanks to store!